Join Our Team as a Health Information Specialist in our Toppenish Administration Office!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• An additional 4% pay for bilingual (English/Spanish) candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You'll Do:

• Receives requests for medical and dental records from various parties, including patients, healthcare providers, insurance companies, and legal entities.
• Review requests to verify their validity and ensure they contain the required information.
• Ensures the indexing and release of medical information comply with all relevant privacy and security regulations according to HIPAA and YVFWC policies and procedures.
• Retrieve and process the requested medical records from various sources, such as the EPIC e-Medical and e-Dental system(s), paper charts from Iron Mountain, and imaging systems. Electronically tracks the delivery of records and documents that are in patient accounts.
• Reviews all incoming digital scanned or faxed documents received and indexes documents by assigning keywords using the Document Management
• System (OnBase) and EPIC e-Medical and e-Dental system(s).
• Ensures scanned documentation is free from errors and accurately indexed, using electronic fax software (RightFax) to route documents to the provider to review and sign.
• Ensures the security and confidentiality of sensitive documents while indexing, processing, and releasing documentation.
• Assists staff, clinic, or requestor with questions regarding scanned documents, medical record requests, and/or general compliance expectations.
• Collaborates with internal teams such as Information Systems (IS), Compliance, and front and back office clinical departments to facilitate the sharing and retrieval of documentation and/or troubleshooting issues.
• Answers incoming calls and processes incoming mail.
• Conducts investigations and monitoring as requested.
• Performs other duties as assigned.

Qualifications:

• Required Education: High School Diploma or General Education Diploma (GED). Coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA), and compliance preferred.
• Preferred Experience: At least one year of healthcare compliance and/or medical records experience.
• Knowledge/Skills/Abilities: Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay. Knowledge of medical terminology, medical records practices, investigations, and policies and procedures, including the Health Insurance Portability and Accountability Act (HIPAA). Strong knowledge of HIPAA, Oregon, and Washington privacy laws, medical records laws, and their exceptions. Knowledge of clinical workflows, Document Management Systems, and the EPIC e-Medical and e-Dental system(s). Strong analytical, decision-making, and problem-solving skills. Effective verbal, written, and listening communication skills. Strong customer relations skills, including the ability to manage stressful situations. Strong attention to detail and accuracy. Ability to prioritize work and handle a variety of tasks simultaneously in a fast-paced environment. Ability to exercise independent judgment and decision-making. Ability to handle sensitive situations and confidential information with discretion. Ability to develop effective working relationships with internal and clinical staff. Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, Excel, First Source, and EHR.

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!