American Medical Informatics Association

Assistant Director of Clinical Trial Research Management System

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Albert Einstein College of Medicine
New York, United States (on-site)
16 days ago


Albert Einstein College of Medicine, NY

Assistant Director of Clinical Trial Research Management System

Position Summary:

The Assistant Director is responsible for overseeing and directing the delivery of technology solutions to fulfill Montefiore’s Clinical Trial and Research Management System (CTRMS) infrastructure needs and all of its related interfaces across various Montefiore IT systems. The Assistant Director works closely with the Assistant Directors of other areas of research management (Office of Clinical Trials, Office of Human Research Affairs, Epic Research, etc.) and evaluates requests and proposals for new system requirements, upgrades, new interfaces, enhancements, and other opportunities to integrate the CTRMS with other Montefiore IT infrastructure. The Assistant Director applies technical and business knowledge to provide guidance to the team and develops Quality Assurance (QA) initiatives to ensure system and data integrity. He/she is required to employ project management methodology in order to ensure the successful delivery of project-based work. The Assistant Director ensures the delivery of outstanding client service and contributes to the organization’s mission of utilizing information technology to improve research patient processes.

List of Responsibilities:

  • Oversee operational issues and provide oversight to ensure the ongoing success of the CTRMS.
  • Responsible for the delivery of business and technical solutions. Drives and coordinates projects across phases of design, development, implementation, and support.
  • Monitor the status and progress of projects and effectively communicate details to Director.
  • Handles administration of personnel and fiscal issues and manages other related projects on behalf of Director, as required.
  • Proficient in technologies and systems utilized or supported by the team. Perform complex problem and process analysis to develop creative solutions. Provide direction to the team to ensure the solution or service meets the requirements stakeholders.
  • Develop policies and procedures and coordinate with other Assistant Directors to ensure consistency across offices of research management and to implement strategies, processes and tools to support patient recruitment, regulatory compliance, clinical trial billing compliance, clinical trial performance and quality improvement, and operational efficiencies.
  • Build and manage teams of IT professionals and managers.
    • Ensure the delivery of excellent client service through effective teams and exercise direction on hiring. Implement team building policies and concepts.
    • Responsible for performance management and the professional development of team members. Ensure that employees are empowered to make decisions appropriate for their level and are meeting regularly with assigned manager on work goals and career development plans.
  • Oversee the response to requests for proposals from stakeholders. Respond to client inquiries when management involvement is required. Determine the necessary resource level and expand the team as needed.
  • Monitor industry standards and trends in clinical trials operations and management to identify gaps/areas of opportunity; develops action plans to address areas of concern;
  • Ensure the coordination on strategic issues, systematic problems and issue resolution.
  • Develop appropriate performance metrics for project evaluation and acceptance.
  • Analyze current business practices, processes, and procedures. Plan for future growth and capabilities and ensure the ability to effectively manage new endeavors in the realm of clinical trial management.
  • Identify future business opportunities and collaborate on the development and implementation of best practices to align with the business objectives of Montefiore IT.
  • Manage vendor relationships. Establish service agreements and contracts with vendors to guarantee product support, maintenance, and enhancements.
  • Act as a point person for any escalated issues.


Skills and Experience:

  • At least 10 years Project Management/Team Management experience required.
  • Familiarity with technologies and systems utilized or supported by the team (SQL, Oracle, .net, data analytics, software development lifecycles etc.)
  • Clinical Informatics experience preferred.
  • Good understanding of data structures and algorithms
  • Strong presentation skills for user training and demonstrations
  • Excellent interpersonal and writing skills to communicate and document user interaction, requirements, design specifications, reports and scope of work.
  • Strong analytical skills to analyze, a categorize and translate business/user requirements to functional requirements



  • Bachelor’s degree in Computer Science or related Informatics degree
  • Master’s degree preferred

Job Information

  • Job ID: 65773409
  • Workplace Type: On-Site
  • Location:
    New York, United States
  • Company Name For Job: Albert Einstein College of Medicine
  • Position Title: Assistant Director of Clinical Trial Research Management System
  • Job Function: Clinical Informatics
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